Interchange - February 2023
As an extension of the discussion we began last month about engagement and energy, the topic of this month is a deeper dive into the subject. It is an opportunity to or explore your own personal habits and how you're doing at producing energy. Attached is a new tool we've created: The Engaged Life Inventory. This is a beta version of what we will put online shortly.
Interchange - January 2023
Your primary job as a CEO is to engage with your team, to ensure every employee is personally committed to serving their customers. This defines engagement. Having people on your team who lack that commitment is like a professional football team with players that don’t like football…but hang around for the paycheck.
Interchange - November 2022
Below are two articles; both from Harvard Business Review, that outlines sort of the Ying and the Yang of a dilemma of management. One about micromanaging, and the other about under managing. You'll see that I have included HBR's executive summary with my bold italics added for emphasis.
Interchange - September 2022
Below is a link to a really interesting article from McKinsey on attracting people to work in your organization. In it they treat the attraction of employees like a private sector company who are designing a marketing and sales strategy to attract customer. This, is a very productive, and I think necessary, point of view for the foreseeable future.
Interchange - August 2022
Key performance indicators, when not linked to the organizations purpose, can lead to perverse incentives and unintended consequences as a result of people not understanding the real purpose behind the measures or working to manipulate the specific measurements at the expense of the actual quality or value of their work. In other words, Leadership must precede Management.
Interchange - July 2022
The subject of our July Session is Coaching. More specifically, transformational coaching. We will used the Elevate System Workbook that you completed previously as both: an article to prepare for the session and as a coaching tool during the session. Please read, for comprehension, the material in your Elevate System Workbook.